Shipping Policy
Shipping and delivery for Tharu orders across India.
Last updated:
October 2026
About Tharu
Tharu is a Kerala brand of Ayurvedic personal care and spices, operated by Tigi Sarwaa Ventures Private Limited, Kerala, India.
Dispatch and delivery
We ship across India. Delivery takes 5 to 8 business days across India.
Shipping charges and tracking
Free shipping on orders of ₹1,499 and above. Below that, shipping is charged by weight: ₹99, ₹149, ₹199, ₹299, ₹329 or ₹499 depending on the basket. A single product usually pays ₹99. The exact charge is shown at checkout. A tracking link is shared once your order ships.
Payment
Payment is prepaid only: cards, UPI, netbanking and wallets via Razorpay. There is no Cash on Delivery.
Customer Care
Contact Customer Care on +91 95622 96299 or email care@tharuorganics.com.
Grievance Officer
Arjun Abraham, Director, Tigi Sarwaa Ventures Private Limited, 1 USRA 15/196, Rohitham, Udarasiromani Road, Thiruvananthapuram, Kerala 695010. Phone +91 95622 96299, email care@tharuorganics.com. We acknowledge every complaint within 48 hours and resolve it within one month of receipt.